Shipping

Shipping

Where we ship

United States, Canada, United Kingdom and Australia.

Cost and speed

Standard Delivery 6-8 Days* — free on every order. No minimum, and no surcharge added at checkout.

*Six to eight business days after dispatch. Orders are processed and dispatched within 1 to 2 business days of being placed, so a typical order arrives 7 to 10 business days after you order. Business days exclude weekends and public holidays.

Tracking

You get a confirmation email as soon as you order, and a second email with a tracking number when the parcel leaves. If you have not received tracking within 3 business days, email support@opticvisionpro.com and we will chase it.

Tracking often takes 24 to 48 hours to start showing scans after you receive the number. That gap is normal and does not mean the parcel is lost.

If your parcel is late

If tracking has not updated for 10 business days, contact us. We will open a carrier investigation and either reship or refund you. See Returns & Refunds.

Customs and duties

For orders outside the United States, any import duties or taxes charged by your country are set by that country and are not included in the price you pay us. Orders at this value are usually not charged, but we cannot guarantee it.

Address accuracy

We ship to the address you enter at checkout, so please check it. If you spot a mistake, email us straight away — we can usually correct it before dispatch.

OpticVisionPro is operated by LAMARG LLC, 1501 South Hwy Ste C 1415, Cheyenne, WY 82007, United States.